Product Care

 

Hard Parts

FINISHES

Black Ops™ has taken black finishing to a new level of quality and detail. Black Ops has both textured black and a gloss black finish on one part. It's aggressive, yet subtle.

RSD Contrast Cut™ product starts with a finely machine, polished and black anodized part which is re-machined to bring out the design highlights. Close attention is paid to machine pattern and quality to ensure the best and cleanest machine work.

Our Brass parts are simple, raw and golden, giving your bike just the right amount of soul. Finely machined brass is left in it's natural state and will take on a feel unique to your environment.

Our Gloss Black anodized products are first hand polished and then anodized with a UV resistant black anodize that will hold it's color, increase durability and prevent oxidation. Our steel parts all receive a high quality surface prep followed by industry leading powder coat finish in either Gloss or Satin Black powder that protects it from the elements.

RSD offers the best chrome in the business by starting off with a hand polished surface preparation followed by layers of high quality, durable chrome. You will not see a shinier chrome.

RECOMMENDED PRODUCT MAINTENANCE
 
CHROME-Wash with mild soap and water, use a healthy coat of Carnuba, apply often with a soft cloth.
 
BLACK ANODIZED-Wash with mild soap and water, no detergents or harsh chemical cleaners that can destroy the black anodized finish. You may use a non-abrasive wax with UV protectant on the black anodized portion of the product to protect it. Never use a harsh or abrasive wax as it will remove the black anodized finish. Avoid exposure to UV rays whenever possible.
 
CONTRAST CUT-See above for Black Anodized portion. For the milled area on standard Contrast Cut wash with mild soap and water, no detergents or harsh chemical cleaners. To remove stains on the milled area you may use the following methods depending upon the condition of the wheel.
 
• A mild MAG polish will remove mild stains from the milled area, but will make the milled area shiny as it contains some abrasives. CAUTION: Take extreme care not to use this on the black ano surface of any product as it will remove the black finish.

• Scotch bright can be used to remove more severe stains on the milled area. CAUTION: Measures should be taken up to and including masking to ensure that the black ano surface of any product is not damaged.
 
BLACK OPS FINISH-Wash with mild soap and water. No detergents or harsh chemical cleaners should be used, as they can destroy the anodized finish. Wax and/or cleaners containing wax are not recommended as they may leave an uneven finish on the matte black surface. Detail spray or WD40 also work well for “dry cleaning” or wipe-down. Due to semi-rough surface of the Black Ops finish, we recommend using a micro-fiber or other lint free type of cloth in order to not leave behind any remnants of the cloth.
 
WARRANTY, CUSTOMER SERVICE AND TECHNICAL INFO
 
Roland Sands Design products are licensed, manufactured, engineered and sold by Performance Machine, LLC, Vance & Hines, and Mustang Seats. Thus all orders are subject to the warranty and rules by the above-mentioned manufacturers. For further information please contact:
 
Performance Machine: www.performancemachine.com Email: sales@performancemachine.com Tel: 800-479-4037
Vance & Hines: www.vanceandhines.com Email: info@vanceandhines.com Tel: 562-921-7461
Mustang Seats: www.mustangseats.com Email: info@mustangseats.com Tel: 800-243-1392
 
PRICES 

All prices are subject to change without notice.

Apparel

WARRANTY AND RETURN INFORMATION
 
RSD Limited Warranty
 
RSD Apparel is warranted against defects in material and workmanship from the original date of purchase for a period of five (5) years for leather jackets and one (1) year for textile jackets and leather gloves. RSD Apparel will, within the first ninety (90) days of purchase, replace the item if after inspection the garment is deemed to be not in conformance with our standards. After ninety (90) days, the warranty is limited to the repair of the parts and the necessary labor and services to repair the item. If the item after inspection is deemed non-repairable, RSD will replace the item or if item is discontinued or not available, an item of equal value at RSD discretion. Only the original purchaser of this product is covered under this limited warranty. This warranty is non-transferable. Original proof of purchase is required.
 
How to return:

If you feel your product may be defective and would like to create a warranty claim please email us at apparel@rolandsands.com

Please provide the following information in your email:

  • Proof of purchase (From RSD or from an authorized dealer)
  • Images of the defective product
  • Description, size and color of the product

Upon review our warranty team will contact you with next steps.